Privacy Policy for Vicinity

Last updated: November 8, 2025

Introduction

Vicinity ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application for couples to share daily photos and answer relationship questions.

By using Vicinity, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account and use Vicinity, we collect:

  • Account Information: Phone number for authentication
  • Profile Data: Name, profile photo, anniversary date
  • User Content: Photos you share, question responses, and messages
  • Partner Connection: Your partner's phone number (with their consent via invite code)
  • Payment Information: Processed securely through RevenueCat (we don't store card details)

Automatically Collected Information

We automatically collect certain information when you use the app:

  • Device type and operating system version
  • App version and crash reports
  • Usage patterns (features used, time spent in app)
  • IP address (for security and fraud prevention)

How We Use Your Information

We use the information we collect to:

Provide Core Services

  • Enable photo sharing between you and your partner
  • Deliver daily relationship questions
  • Maintain your photo calendar and memories
  • Synchronize content between partner accounts

Improve Our Service

  • Analyze app performance and fix bugs
  • Develop new features based on usage patterns
  • Personalize question recommendations
  • Ensure app security and prevent abuse

Communication

  • Send push notifications when your partner shares content
  • Provide customer support
  • Send important service updates
  • With your consent, send relationship tips and app updates

Data Storage and Security

Where We Store Data

  • Photos: Stored securely on Supabase cloud storage
  • User Data: Stored in Supabase PostgreSQL database
  • All data is stored on servers in the United States

Security Measures

We implement industry-standard security measures including:

  • TLS encryption for all data transfers
  • Secure authentication using phone verification
  • API token-based authentication
  • Regular security audits
  • Encrypted storage for sensitive data

Data Retention

  • Active Accounts: Data retained while account is active
  • Deleted Accounts: Personal data deleted within 30 days
  • Photos: Removed immediately upon deletion
  • Backups: May persist up to 90 days for recovery purposes

Sharing Your Information

With Your Partner

  • Photos and question responses are shared only with your connected partner
  • Your partner can see your name, profile photo, and shared content
  • Connection requires mutual consent via invite code

With Service Providers

We share data with trusted third parties who assist our operations:

  • Supabase: Database and file storage
  • RevenueCat: Payment processing
  • Twilio: Phone number verification (if applicable)

These providers are bound by confidentiality agreements and process data only as instructed.

Legal Requirements

We may disclose information if required by law or to:

  • Comply with legal obligations
  • Protect our rights and safety
  • Investigate fraud or security issues
  • Respond to government requests

What We Don't Do

  • We NEVER sell your personal information
  • We don't share your content with other users besides your partner
  • We don't use your photos for advertising or marketing

Your Rights and Controls

Access and Update

You can access and update your information at any time:

  • Edit your profile in the app
  • Change notification preferences
  • Update your anniversary date
  • Replace or delete your profile photo

Data Portability

You can request a copy of your data by emailing us. We'll provide it in a common format within 30 days.

Account Deletion

You can delete your account at any time:

  • Go to Settings > Delete Account
  • All your data will be permanently removed
  • Your partner will be notified of the disconnection
  • Deletion cannot be undone

Communication Preferences

  • Push Notifications: Control in your device settings
  • Marketing Communications: Opt-out via app settings or email us
  • Essential Communications: Cannot opt-out (security, legal notices)

Children's Privacy

Vicinity is not intended for users under 17 years of age. We do not knowingly collect information from children under 17. If we discover unauthorized underage use, we will delete the account and associated data.

Third-Party Services

Our app integrates with:

These services have their own privacy policies governing their data practices.

International Users

Vicinity is operated in the United States. If you're located outside the US, please be aware that your information will be transferred to and processed in the US, which may have different data protection laws than your country.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the new policy in the app
  • Updating the "Last updated" date
  • Sending an in-app notification for significant changes

Continued use after changes constitutes acceptance of the updated policy.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if information is sold or disclosed
  • Right to opt-out of sale (we don't sell data)
  • Right to deletion
  • Right to non-discrimination

To exercise these rights, contact us using the information below.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

For privacy-related inquiries, you may also contact our Data Protection Officer at:privacy@vicinity.app

By using Vicinity, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.